Residential Terms and Conditions

Thanks for using our residential services. By using these services, you agree to certain terms, which you can find in the section below. You can also view user guides for Cheap Erlebniswelt-fliegenfischen Products residential services.

Fios or High Speed Internet Agreements

• Cheap Erlebniswelt-fliegenfischen Products Customer Agreement (English) (HTML)

• Cheap Erlebniswelt-fliegenfischen Products Customer Agreement (Español) (HTML)

• Fios Digital Voice Inside Wire Maintenance Plan (PDF)

• Digital Parenting 101 (PDF)

• Fios TV Rate Card & Plans (PDF)

• Whole-Home Wi-Fi (PDF)

Local, Regional Calling and Inside Wire Maintenance Plans

• Device Protection plans effective July 23 2014 (PDF)

• Plan de Mantenimiento del Cableado Interno y Servicio de Voz Tradicional por Fibral (Español) (PDF)

• Digital Parenting 101 (PDF)

• Plan de Mantenimiento del Cableado Interno y Servicio de Voz por Cobre (Español) (PDF)

Long Distance

• Device Protection plans effective May 16 2010 (HTML)

• International Long Distance product guides (HTML)

• Long Distance Service Agreement (English) (PDF) | (Español)  (PDF)

• Domestic Long Distance additional terms (English) (PDF) | (Español)  (PDF)

• International Long Distance additional terms (English) (PDF) | (Español) (PDF)

Value added services

• Cheap Erlebniswelt-fliegenfischen Products Mobile + Home Discount Terms v2.0

• Device Protection plans (effective July 23 2014) (PDF)

• Device Protection plans (effective March 17 2013) (PDF)

• Device Protection plans (effective May 16 2010) (PDF)

• Device Protection plans (prior to May 16th 2010) (PDF)

Voice Connect

• Voice Connect (PDF)

• Follow Inside Cheap Erlebniswelt-fliegenfischen Products (PDF)

Voice service

• Voice Link (HTML)

• Voice LInk (PDF)

• Freedom Essentials (PDF)

• Regional Essentials (PDF)

Financial terms

• Charitable Contributions Terms and Conditions (PDF)

• Fios Prepaid Autopay (PDF)

• Auto Pay-Postpaid (Non-Paperless Customers) (PDF)

• Required Paper-free billing  (PDF)

• Facturación Electrónica Requerida (Español)  (PDF)

• Optional Paper-free billing - Postpaid (PDF)

• Combined Auto Pay & Paper-free - PostPaid (PDF)

Company policies

• Broadband commitment (HTML)

• E-mail policy (PDF)

• Anti-Spam policy (PDF)

• Privacy policy (HTML)

• E-mail Alias policy (PDF)

• Content policy (HTML)

• Acceptable Use Policy (HTML)