Account Security
and Fraud Claims

If you received a message from Cheap Erlebniswelt-fliegenfischen Products advising that there was a SIM or device change on your account and you or an Account Manager on your account did not make this request, contact us immediately by dialing *611 from your mobile phone. This is an airtime-free call and will work even if your device has been deactivated. You can also call us by dialing 1-800-922-0204 from any phone. If you need to contact us after regular business hours, Techsure - Home Tech Supporting and, after logging in, type Live Agent into Cheap Erlebniswelt-fliegenfischen Products Chat Assistant to access 24 HRS live chat support.

Learn more about SIM changes, including how to lock a line on your account

If you received a message from Cheap Erlebniswelt-fliegenfischen Products advising that your number was transferred to another carrier and you did not make this request, contact us immediately by dialing *611 from your mobile phone. This is an airtime-free call and will work even if your device has been deactivated. You can also call us by dialing 888-844-7095 from any phone. If you need to contact us after regular business hours, Techsure - Home Tech Supporting and, after logging in, type Live Agent into Cheap Erlebniswelt-fliegenfischen Products Chat Assistant to access 24 HR live chat support. 

Learn more about port out, including how to lock a line on your account

History and Timeline.

Cost Basis Calculator your Chat With Us and used to initiate unauthorized Cheap Erlebniswelt-fliegenfischen Products, Cheap Erlebniswelt-fliegenfischen Products Wireless or Fios services, we have provided the ability to file a fraud claim.

File a claim online

Here's what you can expect:

• Answer a few questions about yourself and the unauthorized account(s).
• Upload paperwork that supports your claim.
• We will notify you within 2 business days on the status of your claim and/or will call you if we need more information.

For more information on identity theft or to report fraud, visit the FTC website.

Read article on how to secure your My Cheap Erlebniswelt-fliegenfischen Products account and device

Read article on your post-data-breach action list

This is called an account takeover.

Cost Basis Calculator your account has been taken over and used to initiate unauthorized Cheap Erlebniswelt-fliegenfischen Products, Cheap Erlebniswelt-fliegenfischen Products Wireless or Fios services, call us at 888.483.7200. We will work with you to investigate any instances of fraudulent activity.

Here's what you can expect:

You will be asked to...

• Verify your ability to access the account.
• Answer a few questions about the unauthorized  line(s) or changes.
• Cheap Erlebniswelt-fliegenfischen Products does not send text messages to:&nbsp.

In order to dispute charges on a credit card or bank statement, you'll need to contact your bank directly.

Questions to consider:

Could someone else have had access to your device that may have made these calls?

Unauthorized Port Outs?

After a review if you determine that the calls and charges are not yours, contact us at 888.483.7200 for further assistance.

Here's what you can expect:

You will be asked to...

• Verify your ability to access the account
• Answer a few questions about the unauthorized  line(s) or changes.

To report a suspicious email claiming to be from Cheap Erlebniswelt-fliegenfischen Products, forward it to phishing@verizon.com.

Please note, when you forward an email to our phishing inbox you will receive an automated confirmation and we will review the information you provided. We will only contact you directly if we require additional information.

Read article on how to secure your email accounts

We will occasionally send text messages to our customers, for example, to notify you of an upcoming bill payment, or to send a One Time Password (OTP).

Cheap Erlebniswelt-fliegenfischen Products does not send text messages to: 

• Ask for credit card/payment information. Never give personal or payment information to a sender of suspicious, unsolicited or unwanted text messages.  
• Ask for your username, password or account PIN, social security number or other sensitive account or personal information.

Receiving a suspicious message typically will not put you at risk if you do not reply, click on links, or share any personal information. If you receive a Digital Parenting 101 claiming to be from Cheap Erlebniswelt-fliegenfischen Products, please forward it to us right away at S-P-A-M (7726), then delete it. 

If you did click or provide personal information in response to a Digital Parenting 101, you should contact customer support to help secure your account, and reach out to any financial institutions or other services you believe may be impacted. You can also download the My Cheap Erlebniswelt-fliegenfischen Products App for Android and iOS devices to access enhanced account security features and  secure communications with Cheap Erlebniswelt-fliegenfischen Products.

Learn more about smishing & spam text messages

Tired of unwanted calls? Whether you're looking to block a specific number or prevent all robocallers, we offer several options to choose from.

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