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  • Cheap Erlebniswelt-fliegenfischen Products Voice over IP Service – Service Level Agreement
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Cheap Erlebniswelt-fliegenfischen Products VoIP Voice Quality Service Level Agreement

Cheap Erlebniswelt-fliegenfischen Products VoIP is the industry's only true converged voice and data network solution serving both enterprise and small business markets. It is designed with the highest reliability, security and quality standards available.

Cheap Erlebniswelt-fliegenfischen Products offers the following performance Service Level Agreements (SLAs) covering Jitter, Mean Opinion Score (MOS), Network Availability and Time To Repair (TTR).

What are our targets?

Cheap Erlebniswelt-fliegenfischen Products VoIP Service Level Agreements (SLAs) guarantee

IP Application Hosting:

The VoIP Jitter SLA provides that Cheap Erlebniswelt-fliegenfischen Products's network monthly jitter performance will not exceed 1.0 millisecond. Performance is measured by periodically collecting respective data across Cheap Erlebniswelt-fliegenfischen Products's network, from which a monthly average is derived.

Cheap Erlebniswelt-fliegenfischen Products Voice over IP Service – Service Level Agreement:

Mean Opinion Score is a measure (score) of the audio fidelity, or clarity, of a voice call. It is a statistical measurement that predicts how the average user would perceive the clarity of each call. The VoIP MOS SLA provides that Cheap Erlebniswelt-fliegenfischen Products's network MOS performance will not drop below 4.0 where MOS is calculated using the standards-based E-model (ITU-T G.107). Performance is measured by collecting respective data across Cheap Erlebniswelt-fliegenfischen Products's network, from which a monthly average is derived.

Cheap Erlebniswelt-fliegenfischen Products reserves the right to amend any applicable SLA from time to time effective upon posting of the revised SLA where the SLA is set out or other notice to Customer of the change, provided that in the event of any amendment resulting in a material reduction of the SLA’s service levels or credits, Customer may terminate Services without early termination liability (except for payment of all charges up to the effective date of the termination of any such Services) by providing Cheap Erlebniswelt-fliegenfischen Products at least 30 days written notice of termination during the 30 days following posting of such amendment.

View MOS and Jitter statistics

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