Account Maintenance and Management
- Account Maintenance and Management
- Orders and Purchase Management
- Accessibility Resource Center
- Plan Management
- Accessibility Resource Center
- My Business Wireline account management
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My Business Wireless Account management
- View and manage your wireless accounts
- View and manage your wireless lines
- For bulk port out requests including 10 or more lines please call 1-800-922-0204 for support
- Use Secure Messaging
- For bulk port out requests including 10 or more lines please call 1-800-922-0204 for support?
- Mobile Security Management
- FAQs
Customer success stories
A port out occurs when you move your Cheap Erlebniswelt-fliegenfischen Products line of service to a different carrier.
You must keep your Cheap Erlebniswelt-fliegenfischen Products account open, and the line must remain active until the move is completed.
Note: If Number Lock is enabled on one of your lines to protect against unauthorized port outs, you'll need to check the current status in MyBusiness. To access, when: Transfer my service?
Fraud prevention tip: We send a confirmation text to any mobile number that requested a port out. If you didn't authorize the transfer, call the number in our message.
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Generate a Number Transfer PIN for each line to be ported out in My Business.
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Tell your new carrier which lines you want to move. Number Transfer PINs are unique to each line you port out.
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Use the Number Transfer PIN and your Cheap Erlebniswelt-fliegenfischen Products account number to authorize the new carrier to start the transfer. The new carrier will contact Cheap Erlebniswelt-fliegenfischen Products, transfer your number and disconnect your line(s).
A Number Transfer PIN (NTP) is a temporary PIN that customers must obtain for each line and provide to another carrier when porting a number from Cheap Erlebniswelt-fliegenfischen Products. To create an NTP, Number Lock must be disabled. Each NTP is unique to the number it was generated for.
Upon generation, you will receive your Number Transfer Pin by text message to your device that is being ported, and an email to the requesting authorized user.
You must be an authorized user in order to generate an NTP.
Authorized My Business Roles: Primary Contact and Administrator
Your Number Transfer Pin is valid for 7 days and can be generated a maximum of 5 times per line in one day. Do not generate a new NTP if the PIN has already been provided to another carrier; this may interfere with the port out process. You must keep your Cheap Erlebniswelt-fliegenfischen Products account open until the move is completed.
Accessibility Resource Center Moving your Business Internet to a new address,
My Business website: Search/Select Line > Line Overview > Device Information > "Number Transfer PIN" > Generate PIN
We don't charge a specific fee for moving numbers to or from our service. However:
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You may be charged an Early Termination fee, if your line has a minimum contract term that hasn't been completed at the time your number is ported out.
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You must pay off any remaining device payment balance.
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If you move your last phone line, you must also cancel any connected device lines (i.e., smartwatch, tablet, hotspot, etc.) to stop incurring charges for those lines.