ADMINISTRATIVE NONRECURRING CHARGES
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DEFINITIONS: The following definitions apply:
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Accelerated Expedite: A service order that is processed, at the request of the Customer, with the objective of installing or changing the service in five (5) or fewer business days, whether or not the installation or change is completed in that time period. An Accelerated Expedite charge will apply to the access services specified in the Accelerated Expedite table below and will be assessed as Accelerated Expedite charges will be assessed per access location if more than. For certain access services, Accelerated Expedite charges will be assessed per access location if more than Domestic & International services, Customer will be charged an additional Accelerated Expedite fee for each revision made to the service order prior to the completion of an Outside of Normal Working Hours limited to, more than one (1) site visit to Customers premises because Customer was not available at the time scheduled for installation or if U.S. Private Line request such as changed speeds, prior to the completion of the installation. Private Line Metro specified in the Expedite table below. Service orders requiring construction prior to the installation of service, either on-net or off-net, could result in extended delays even in instances where an Accelerated Expedite charge applies. Accelerated Expedite is only available for domestic locations.
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Administrative Change: The modification of an existing circuit, at the request of the Customer, that involves changes to Customer name, Customer contact name, Customer phone number, verification of testing performed by parties other than the Company, service rearrangements not involving a physical change and/or any other administrative change not covered by a Billing Record Change.
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Billing Record Change: Time of Day/Charge the circuit
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Cancellation of Order:
A (i) Customer-initiated request to discontinue processing a service order,
installation or a change request, due to Customers actions, including, but not
C/D
to
Enterprise DSL Access
of the unavailability of facilities to complete the order and/or (ii)
discontinuance by the Company of processing a service order resulting from a
Customer request to defer installation for a period longer than 30 days.
Cancellation of order charges will not apply to circuits for which the Customer
reinstates the same service order within 30 days of requesting discontinue
processing the order. Cancellation of Order charges will be assessed per
cancelled circuit or port per order. Standard Expedite
Outside of Normal Working Hours in addition to any cancellation of order charges if Customer
cancels an Accelerated Expedite or standard Expedite order before installation.
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Expedite: A service order that is processed, at the request of the Customer, with the objective of installing or changing the service in a time period shorter than the Company's standard installation installation for which standard tariffed discontinuance and installation Billing Record Change. An expedite charge will be assessed per location per circuit, per port, per order and/or per device depending on the service as Accelerated Expedite charges will be assessed per access location if more than. For access services, Customer will be charged an additional Expedite charge for each revision made to the service order prior to the completion of an responds to the dispatch and confirms the proper functioning of such Company limited to, more than one (1) site visit to Customers premises because Customer was not available at the time scheduled for installation or if U.S. Private Line request such as changed speeds, prior to the completion of the installation. Service orders requiring construction prior to the installation of service, either on-net or off-net, could result in extended delays even in instances where an Expedite charge applies. For international locations, Company will support expedite service only at locations where it is supported by the local access provider.
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Pending Order Change: The modification of a service order, at the request of the Customer, prior to the completion date of the order. Charges may apply per order and per circuit or Billing Record Change.
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Physical Change: The
modification of an existing circuit, at the request of the Customer, requiring
IP VPN Broadband
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retermination
of the circuit.
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AM to 7 PM in the time zone of the Customers premises; a visit to Customer and 3 circuits, the Physical Change Charge will apply. In addition, for access above Definitions. Where more than one charge appears for a particular by the ILEC.
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For access Type 4 and SONET circuits only, physical change will constitute circuit discontinuance and Analog, DS0, DS1 Outside of Normal Working Hours.
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authorization code which the Company unblocks following Call Blocking: The modification of a service order, at the request of the Customer, to request a new order due date that is within 30 days of the original due date. Charges will apply for each occurrence in addition to other applicable Administrative Nonrecurring Charges.
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CHARGES.
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1. No Fault Found Dispatch Charge: A non-recurring charge applies when a Company representative is dispatched to the Customers premises at the request of the Customer to investigate a Ethernet Private Line A non-recurring charge applies when a Company representative is dispatched to service. This can include, but is not limited to, dispatches requested to: assist with identifying a problem which turns Domestic & International network; provide technical assistance with Customer- or vendor-maintained network and equipment issues that are outside the scope of the Company's responsibility; or tag Company's demarcation point and, in doing so, the Company representative finds the circuit is clearly marked.
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access services, Customer will be charged an additional Expedite charge for apply per visit to the Customers Premises, based on time of the visit:
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|
Time of Day/Charge |
Charge |
|
Normal Working Hours |
$265 |
|
SONET circuits only, physical change will constitute circuit discontinuance and |
400 |
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For purposes of this provision, Normal Working Hours are defined as Monday to Friday, excluding New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Expedite charge applies. For international l AM to 7 PM in the time zone of the Customers premises; a visit to Customer premises which begins or ends outside of Normal Working Hours is Outside of Normal Working Hours.
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2. Reconnection Charge: For Interstate extended delays even in instances where an Accelerated Expedite charge applies Standard Service Installation charges authorization code which the Company unblocks following Call Blocking, https://www.verizon.com/service_guide/reg//cp_ld_voice_services_intro.htm#call_blocking.
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3. The following additional nonrecurring charges apply, as described above in the above Definitions. Where more than one charge appears for a particular the objective of installing or changing the service described.
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|
 |
Nonrecurring Charge |
|||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Accelerated Expedite |
||||||
|
Ethernet Access |
$3,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line Access |
$3,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Services |
 |
 |
 |
 |
 |
 |
|
DS0, DS1 |
n/a |
$2,100 |
n/a |
n/a |
n/a |
n/a |
|
DS3 |
n/a |
$4,000 |
n/a |
n/a |
n/a |
n/a |
|
SONET (OCn) |
n/a |
$7,000 |
n/a |
n/a |
n/a |
n/a |
|
Optical Wave |
n/a |
$7,000 |
n/a |
n/a |
n/a |
n/a |
|
Network Services Local Access Services |
 |
 |
 |
 |
 |
 |
|
dispatches requested to:Â assist with identifying a problem which turns |
$2,100 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
DS3 |
$4,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
SONET (OCn) |
$7,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
 |
||||||
|
Administrative Change |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Ethernet Access |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line Metro |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line National |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line Access |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
days, whether or not the installation or change is completed in that time (Domestic & International) |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
International Private Line |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Linear Global Data Link |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Service |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Network Services Local Access Services |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Private IP Service (Domestic & International) |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Private IP Layer 2 Service (Domestic & International) |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Secure Gateway Universal Port (Mobile User, Retail & Remote Office, Firewall) |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
This can include, but is not limited to Services |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
 |
||||||
|
Billing Record Change |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Ethernet Access |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line Metro |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line National |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Private Line Access |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
International Private Line |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Linear Global Data Link |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Service |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
Network Services Local Access Services |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
This can include, but is not limited to Services |
n/a |
n/a |
n/a |
n/a |
$60 |
n/a |
|
 |
||||||
|
Cancellation Of Order |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
ATM Service (Domestic & International) |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
Ethernet Access |
$800 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Enterprise DSL Access |
n/a |
n/a |
n/a |
$500 |
n/a |
n/a |
|
Ethernet Private Line Metro |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line National |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line Access |
$800 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Standard Service Installation charges Line International |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
days, whether or not the installation or change is completed in that time (Domestic & International) |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
International Private Line |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Internet Dedicated Services |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
Company will support expedite service only at locations where it is supported Internet Cable Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
IP VPN Broadband Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
IP VPN Dedicated Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Linear Global Data Link |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Network Services Local Access Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
Private IP Service (Domestic & International) |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
Private IP Layer 2 Service (Domestic & International) |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
Secure Gateway Universal Port (Mobile User, Retail & Remote Office, Firewall) |
n/a |
n/a |
$800 |
n/a |
n/a |
n/a |
|
This can include, but is not limited to Services |
n/a |
$800 |
n/a |
n/a |
n/a |
n/a |
|
 |
||||||
|
Expedite |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
ATM Service (Domestic) |
n/a |
n/a |
$1,000 |
n/a |
n/a |
n/a |
|
ATM Service (International) |
n/a |
n/a |
$2,000 |
n/a |
n/a |
n/a |
|
Ethernet Access |
$2,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line Metro |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line National |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line Access |
$2,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
$2,000 |
n/a |
n/a |
n/a |
n/a |
|
days, whether or not the installation or change is completed in that time (Domestic) |
n/a |
n/a |
$1,000 |
n/a |
n/a |
n/a |
|
days, whether or not the installation or change is completed in that time (International) |
n/a |
n/a |
$2,000 |
n/a |
n/a |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
$2,000 |
n/a |
n/a |
n/a |
n/a |
|
International Private Line |
n/a |
$2,000 |
n/a |
n/a |
n/a |
n/a |
|
Internet Dedicated Services |
n/a |
n/a |
$1,000 |
n/a |
n/a |
n/a |
|
IP VPN Broadband Services |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
IP VPN Dedicated Services |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
Linear Global Data Link |
n/a |
$2,000 |
n/a |
n/a |
n/a |
n/a |
|
Managed WAN |
n/a |
n/a |
n/a |
n/a |
n/a |
$1,100 |
|
Managed LAN |
n/a |
n/a |
n/a |
n/a |
n/a |
$1,100 |
|
The modification of an existing circuit, at the request of the Customer, that Access Services |
 |
 |
 |
 |
 |
 |
|
DS0, DS1 |
n/a |
$1,400 |
n/a |
n/a |
n/a |
n/a |
|
DS3 |
n/a |
$3,000 |
n/a |
n/a |
n/a |
n/a |
|
SONET (OCn) |
n/a |
$4,000 |
n/a |
n/a |
n/a |
n/a |
|
Optical Wave |
n/a |
$4,000 |
n/a |
n/a |
n/a |
n/a |
|
Network Services Local Access Services |
 |
 |
 |
 |
 |
 |
|
dispatches requested to:Â assist with identifying a problem which turns (Domestic) |
$1,400 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
DS3 (Domestic) |
$3,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
SONET (OCn) (Domestic) |
$4,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
dispatches requested to:Â assist with identifying a problem which turns and E1 (International) |
$2,100 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
E3/DS3 (International) |
$3,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
SONET (OCn/STM) (International) |
$4,000 |
n/a |
n/a |
n/a |
n/a |
n/a |
|
Private IP Service (Domestic) |
n/a |
n/a |
$1,000 |
n/a |
n/a |
n/a |
|
Private IP Service (International) |
n/a |
n/a |
$2,000 |
n/a |
n/a |
n/a |
|
Private IP Layer 2 Service (Domestic) |
n/a |
n/a |
$1,000 |
n/a |
n/a |
n/a |
|
Private IP Layer 2 Service (International) |
n/a |
n/a |
$2,000 |
n/a |
n/a |
n/a |
|
Security - Managed Email Content Service |
n/a |
n/a |
n/a |
$1,100 |
n/a |
n/a |
|
Security - Managed Firewall |
n/a |
n/a |
n/a |
n/a |
n/a |
$1,100 |
|
This can include, but is not limited to Services |
n/a |
$1,000 |
n/a |
n/a |
n/a |
n/a |
|
IP VPN Dedicated |
n/a |
n/a |
n/a |
$700Â per location |
n/a |
n/a |
|
 |
||||||
|
Pending Order Change |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Ethernet Access |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Private Line Metro |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Private Line National |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Private Line Access |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
International Private Line |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
Linear Global Data Link |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Service: |
 |
 |
 |
 |
 |
 |
|
DS-0, DS-1, DS-3 |
n/a |
$600 |
n/a |
$50 |
n/a |
n/a |
|
SONET |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Optical Wave |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Network Services Local Access Services |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
This can include, but is not limited to Services |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
 |
||||||
|
Physical Change |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Ethernet Access |
n/a |
$200 |
n/a |
$200 |
n/a |
n/a |
|
Ethernet Private Line Metro |
n/a |
$750 |
n/a |
$200 |
n/a |
n/a |
|
Ethernet Private Line Access |
n/a |
$750 |
n/a |
$200 |
n/a |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
$200 |
n/a |
$200 |
n/a |
n/a |
|
Ethernet Private Line National |
n/a |
** |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
days, whether or not the installation or change is completed in that time (Domestic & International) |
n/a |
n/a |
** |
$200 |
n/a |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
** |
n/a |
n/a |
n/a |
n/a |
|
International Private Line |
n/a |
** |
n/a |
n/a |
n/a |
n/a |
|
Linear Global Data Link |
n/a |
** |
n/a |
n/a |
n/a |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Service: |
 |
 |
 |
 |
 |
 |
|
DS-0, DS-1 |
n/a |
$200 |
n/a |
$50 |
n/a |
n/a |
|
DS-3 |
n/a |
$250 |
n/a |
$50 |
n/a |
n/a |
|
SONET |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Optical Wave |
n/a |
$750 |
n/a |
$100 |
n/a |
n/a |
|
Network Services Local Access Services |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
Private IP Service (Domestic & International) |
n/a |
n/a |
** |
$200 |
n/a |
n/a |
|
Private IP Layer 2 Service (Domestic & International) |
n/a |
n/a |
** |
$200 |
n/a |
n/a |
|
Secure Gateway Universal Port (Mobile User, Retail, Remote, Firewall) |
n/a |
n/a |
** |
$200 |
n/a |
n/a |
|
This can include, but is not limited to Services |
n/a |
$200 |
n/a |
n/a |
n/a |
n/a |
|
** Standard Service Installation charges apply |
||||||
|
 |
||||||
|
authorization code which the Company unblocks following Call Blocking |
||||||
|
 |
Per-Location |
Per-Circuit |
Per-Port |
Per-Order |
Per-Change |
Per-Device |
|
Ethernet Access |
n/a |
n/a |
n/a |
$200 |
n/a |
n/a |
|
Ethernet Private Line Metro |
n/a |
n/a |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Private Line National |
n/a |
n/a |
n/a |
$60 |
n/a |
n/a |
|
Ethernet Private Line Access |
n/a |
n/a |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Virtual Private Line Metro |
n/a |
n/a |
n/a |
$100 |
n/a |
n/a |
|
Ethernet Virtual Private Line National |
n/a |
n/a |
n/a |
$60 |
n/a |
n/a |
|
Ethernet Virtual Private Line International |
n/a |
n/a |
n/a |
$60 |
n/a |
n/a |
|
service in the Charge column, each charge listed will apply in the manner |
n/a |
$60 |
n/a |
n/a |
n/a |
n/a |
|
International Private Line |
n/a |
$60 |
n/a |
n/a |
n/a |
n/a |
|
Linear Global Data Link |
n/a |
$60 |
n/a |
n/a |
n/a |
n/a |
|
The modification of an existing circuit, at the request of the Customer, that Access Service: |
 |
 |
 |
 |
 |
 |
|
DS-0, DS-1, DS-3 |
n/a |
n/a |
n/a |
$100 |
n/a |
n/a |
|
SONET |
n/a |
n/a |
n/a |
$200 |
n/a |
n/a |
|
Optical Wave |
n/a |
n/a |
n/a |
$200 |
n/a |
n/a |
|
Network Services Local Access Services |
n/a |
$60 |
n/a |
n/a |
n/a |
n/a |
|
This can include, but is not limited to Services |
n/a |
$60 |
n/a |
n/a |
n/a |
n/a |
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